Questions, answered.

Open the product page, choose your part and side, enter your paint code or VIN and your car's production year, then add it to the cart. We paint the part to match and ship it ready to fit, with no extra paint-shop costs.

It depends on the make. Usually it is on a sticker or plate in the door jamb, under the bonnet, in the boot or fuel flap, or in the service book.

Can't find it? Send us your VIN or a photo of the plates via the contact page and we'll help you.

On your vehicle registration document, at the base of the windscreen on the driver's side, and on a plate in the door jamb. It has 17 characters.

No problem. Send us your VIN (and a photo of the car if you can) and we'll identify the colour with you before we paint anything.

We paint to your manufacturer's paint code. Cars fade with age, sun and weather, so on an older car a new panel can look slightly different next to the surrounding paint, even with the correct code. If that worries you, tell us your car's age and we'll advise.

Please contact us before ordering so we can confirm your colour and finish.

Parts are matched to make, model and generation. Use the vehicle finder in the shop, check the OE reference number on the product page, and if you're in doubt send us your VIN. We'll confirm the fit before you order.

Both mean facelift. The part fits the version built after the facelift. Parts before and after a facelift often differ (bumper shape, lights, sensors), so pick the right one for your production year.

Sides are defined as seen from the driver's seat, looking forward, whether your car is left- or right-hand drive.

Look at your current bumper. Choose the PDC option that matches the number of sensor holes it has (for example 4 or 6), and choose SRA if it has headlight washer covers or nozzles. Not sure? Send us a photo and we'll tell you.

They are new replacement parts made to fit the original vehicle, with the OE reference number shown on the product page.

Fenders are made of steel and bumpers of plastic (polypropylene). The material is listed on each product page.

Every part is painted to order. We dispatch within 10 days of payment, then delivery takes a few days depending on your country. You'll get a confirmation with a tracking number when your order ships.

We dispatch from Poland and ship across Europe. If your country isn't offered at checkout, contact us.

Shipping depends on the destination, the size and the number of parts. The exact price is shown at checkout before you pay.

Yes. Enter the workshop's address as the delivery address at checkout.

As soon as your order is dispatched we email you a tracking number and a tracking link.

In solid packaging with reinforced cardboard, to protect the shape and the paint in transit.

Photograph the package and the part straight away and keep all the packaging. Then contact us within 3 days of delivery with the photos and we'll sort it out.

Credit and debit cards and PayPal. Other local payment methods may be available at checkout depending on your country.

Yes. Prices include VAT and, for painted parts, the painting in your chosen colour. Shipping is calculated at checkout.

Yes. You receive an invoice with VAT shown separately for every order.

Parts painted to your colour are made to order, so they can be excluded from the standard 14-day right of withdrawal under EU consumer law. The full conditions are in our returns policy. Unsure? Ask us before you order.

Contact us with photos and your order number. If the part isn't as described, we'll arrange a return or an exchange.

If the colour doesn't match the code you gave us, contact us within 3 days of delivery with photos taken in daylight.

The statutory EU warranty rights apply to your order. If you think your part is faulty or not as described, contact us and we'll help.

Yes. Contact us with your VAT ID and the parts you usually need, and we'll make you an offer.

Yes. Add all the parts to your cart, entering the paint code and production year for each one. Parts can be shipped together.